Ron Carlson shares how he justifies the ROI of new technology at a ready mix operation.

Embracing New Tech in Heavy Building Materials: Justifying the ROI

Hey folks — after 30 years in the heavy building materials business, I’ve seen this industry evolve from basic plants to today’s high-tech operations delivering precision products. I’m as fired up about heavy building materials as ever, and I’m thrilled to share how new technologies can take our businesses to the next level. Investing in tech isn’t just about keeping up, it’s about leading the pack. Here’s how I justified the return on investment (ROI).

It wasn’t always easy, but If I did nothing and stood by idly, my company would eventually begin to lose its competitive advantage to my competitors, which I knew could cost me revenue.

When I started in the ‘90s, we focused on getting the product right and our trucks to the job sites. Today, it’s about efficiency and sustainability. Technologies like AI-driven production systems, IoT sensors, and AI-driven logistics are transforming our industry. But let’s be honest—new tech comes with a cost, and we need to know it’s worth it. Here’s my approach to making the case, and trust me, it’s exciting to see the possibilities!

First, I always start with why. What’s the goal? For me, it’s cutting costs, improving quality, and staying ahead of the competition. Take AI-driven production systems; they reduce labor needs and ensure every batch is perfect, meaning fewer rejections and happier customers. Or consider IoT sensors for fleet management; they optimize routes to save fuel and catch maintenance issues before a truck’s sidelined. Pinpointing these goals keeps the investment laser focused.

Next, I crunch the numbers. You’ve got to know your cost-equipment, installation, training, and ongoing maintenance. For AI-driven production software, I tally up the upfront and recurring expenses, then estimate the benefits. Based on my experience, systems like these can significantly reduce labor and waste while boosting output for higher revenue. Using the ROI formula (benefits minus cost) divided by cost—I calculate the percentage return and payback period. A solid ROI with a quick payback was the golden egg, and it’s achievable with the right tech!

But it’s not just about dollars and cents. After 30 years, I’ve learned the real magic is in the intangibles. New tech can make you the go-to supplier. Real-time data from IoT can guarantee faster deliveries, winning you contracts in a tough market. Or think sustainability—advanced production methods using new tech can lower our carbon footprint, a huge plus for today’s customers. These advantages keep you out front, and in heavy building materials, that’s what counts.

Of course, I’m upfront about risks. Tech isn’t a cure-all. There’s training to plan, integrated challenges to tackle, and market shifts to navigate. But after steering plants through ups and downs, I know a pilot project can seal the deal. Test that new system in one facility, track the savings, and show your team the results. When I tried a GPS fleet tracker a few years back, we saw impressive fuel savings in just a few months. That data made it a no-brainer to roll out across the fleet.

I also kept a close eye on industry benchmarks. Reports like those from McKinsey show digital tools in heavy industry can boost efficiency by 10-15%. Chatting with peers at industry events, I hear about folks using predictive maintenance to dodge downtime or material inventory software to streamline organization. Knowing others are seeing results fuels my confidence to invest.

When it’s time to pitch to my team, I keep it clear and upbeat. I lay out the costs, savings, and strategic wins—faster service, greener products, safer operations. I use visuals like charts to show the payback timeline and toss in an industry success story or two. It’s about painting a picture of a smarter, stronger business.

I’m more excited about heavy building materials than ever. New technologies are opening doors we couldn’t have dreamed of back in the day. By tying investments to clear goals, running the numbers, and focusing on long-term wins, we can justify the ROI and keep our businesses thriving.