The heavy building materials space is evolving quickly, and success depends on having the right tools, talent, and technology in place. At Command Alkon, we’re dedicated to helping industry players improve performance, strengthen relationships, and stay ahead of industry challenges.
August brought exciting developments, customer success stories, and opportunities to connect with peers. Here’s a look back at the highlights.
Command Alkon Community: Your Hub for Digital Resources
We’ve launched Command Community, a central hub designed to help you stay connected and get the most out of your solutions. Inside, you’ll find:
- Knowledge Base with how-to resources
- Release Notes to keep up with new features
- Case Management for quick issue resolution
- Live Chat Support for Apex, TrackIt, and Command Cloud
How the Industry Is Preparing for the Next Generation
Workforce challenges remain one of the industry’s top concerns. According to T.J. Crosby, CEO of Concrete Careers, strong internship programs are a proven way to attract young talent and build a sustainable pipeline of future leaders. Check out more of T.J.’s insights in his latest blog.
Transforming Operations with Command Cloud Dispatch
Unlike traditional legacy dispatch replacements, Command Cloud Dispatch is a fully cloud-native platform built to transform workflows in ready mix, aggregates, and asphalt operations. As Ron Carlson, SVP & Industry Advisor, explains in his most recent article – this isn’t just modernization, it’s about building resilience and scalability for the future.
Customer Success: Thomas Concrete
Manual processes cost time and increase the risk of error. This success video highlights why Thomas Concrete digitized its ticket entry process, reducing daily data entry from an hour to just 15 minutes. The result? Improved accuracy and real-time visibility into material inventories.
Industry News & Thought Leadership
- Michael Hoagland Joins CIM’s Board of Directors
Bringing nearly 40 years of global experience, Hoagland will help advance CIM’s mission to develop future concrete industry leaders.
- Innovation as a Necessity
In Concrete InFocus, Ron Carlson highlights how AI, automation, and digital tools are reshaping the ready mix industry.
- Add 10 Gallons Podcast Feature
Benjamin Rabchuk discusses how the concrete industry can overcome challenges by leveraging the cloud as a key enabler of efficiency and growth.
Upcoming Webinars: Learn from the Experts
Command Alkon is committed to helping producers unlock more value from their technology investments. Join our experts this September:
- Navigating Your Success in Command Cloud – Sept. 3 @ 12 PM CT
- Customer Portal Enhancements – Sept. 9 @ 12 PM ET
- Dispatch Open Office Hours – Sept. 18 @ 2 PM ET
- Scale Ticketing in Command Cloud – Sept. 24 @ 1 PM ET
- TrackIt Open Office Hours – Sept. 25 @ 2 PM ET
Check out our Webinars page on our website to register for any of these webinars.
Events: Training & Industry Connections
- Fall TRAININGdays – Nov. 3–6, 2025 | Atlanta
Hands-on workshops for both new and experienced users. Registration is open.
- August Industry Event Highlights
Command Alkon was honored to attend Concrete Show Brazil, IRMCA Driver Championship, Ohio Concrete Golf Outing, CRMCA Mixer Driver Rodeo, and more.
The future of the heavy building materials industry will be shaped by innovation, smarter digital tools, and a strong, skilled workforce. At Command Alkon, we’re proud to stand alongside customers all around the world – helping them optimize operations, strengthen relationships across the supply chain, and stay resilient in the face of change.
We look forward to sharing more news, insights, and success stories in September as we continue working together to build a stronger, more connected industry.
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