Cloud technology can simplify workflows throughout every corner of a materials business — from inventory management to back-office processing. Within Command Cloud, each of these workflows is informed by the others, delivering a comprehensive approach to managing all heavy building materials, a cohesive user experience across business processes, and a centralized approach to data management and insights.
Modernized and Scalable
The goal of Command Cloud is to drive operational excellence and allow businesses to leverage AI-assisted, data-driven decision making. With Command Cloud, we’re able to iterate with the most advanced technologies on the market today, like Machine Learning, Artificial Intelligence, and IIoT. The Command Cloud infrastructure is built for scale, allowing businesses to grow with ease and providing the flexibility for on-premise users to leverage cloud services for specific functionalities, like data analytics and storage.
Mobility and Reliability
Centralizing a materials operation with Command Cloud ensures that businesses can maintain their enhanced decision-making capabilities at any time from anywhere. No longer tethered to an on-premises system, Command Cloud users can expect a 99.99% uptime, 24/7 availability, and compatibility across all devices. After all, a mobile industry needs reliable, anytime-anywhere access to critical systems.
Intuitiveness for All
Recognizing the expectations of the next generation of workers, Command Cloud delivers a modern user experience and embedded built-in learning tools that provide immediate training on any feature or topic. Multi-channel support options are delivered directly in the platform, as well as multilingual support, creating an environment that helps users of all backgrounds and skill levels succeed.
IIoT in Action
With the help of IoT devices, Command Cloud can greatly reduce the need for manual input and interactions and increase business velocity. Imagine a truck full of aggregate ready for delivery. As usual, it rolls onto a scale to be weighed and ticketed. Once the scale reads the weight of the truck however, the transformative Command Edge IoT device collects data directly from the source. Then, with secure certificate-based authentication, the IoT device publishes that data to Command Cloud.
This shift toward an IoT-centric approach accelerates operations while reducing a business’s reliance on manual input. The result: more automated, reliable, and scalable workflows for aggregate, asphalt, and concrete producers.
Open and Connected
Command Cloud is built to serve as the digital backbone of a connected, modern tech stack. With a powerful API catalog and a self-service developer portal, materials suppliers can easily connect third-party applications, automate data exchanges, and customize workflows to meet their unique business needs. These APIs provide secure, real-time access to data across Command Alkon systems, enabling seamless integrations with everything from ERP platforms to fleet telematics and accounting software.
This open ecosystem is further strengthened by the Connected Partner Program, which fosters strategic alliances with technology providers across the heavy building materials value chain. Together, these capabilities empower companies to reduce silos, scale faster, and build a best-in-class operation – all with Command Cloud at the center.
Secure Every Operation
Command Cloud aligns with the NIST Cybersecurity Framework (CSF) and maintains SOC 2 certification for our cloud-focused products, reflecting our commitment to strong, industry-standard security practices. It also incorporates essential cloud-native safeguards such as multi-factor authentication, single sign-on, encryption, and role-based access controls to help ensure data protection at every level. With these certifications and controls in place, we provide independent validation of our security posture while supporting uninterrupted business continuity for our customers.
Customer-Driven Innovation
With agile software development practices and multiple customer feedback channels in place, Command Cloud continues to evolve in response to industry challenges and real-world “Jobs To Be Done.” These inputs drive regular updates and innovation. Every customer partnership — from family-owned businesses to large enterprises — fuels our mission to deliver the right technologies to solve today’s challenges and shape the future of heavy building materials operations.